FT policy

FTACT Privacy Policy

Effective: Upon installation and agreement within the app

FTACT ("we", "us", "our") is committed to protecting the privacy of all users who interact with our grassroots football app and services. This Privacy Policy explains what data we collect, how it’s used, and how we protect it.

Who This Policy Applies To

This policy applies to all users of the FTACT app, including:

Managers – Create and manage teams, enter match data, and coordinate activities.
Parents/Fans – View fixtures, vote on awards, and upload media (photos, videos, interviews).
Players – Have their stats, awards, and imagery displayed as part of the platform.

The app may be used by individuals of any age, provided a parent or legal guardian gives consent where required.

What Data We Collect

1. Account Data:
·Name,
Email,
Team and role (Manager or Parent),
Encrypted login credentials
2. Football Data:
Match events (goals, assists, cards, subs, minutes played),
Player stats,
attendance, and performance,
Custom feedback and award tracking
3. Media:
Uploaded images and videos (matches, interviews, etc.),
Live-streamed match footage,
Player profile pictures and team content
4. Technical Data:
IP address and device identifiers,
Usage stats for performance improvement,
Cookies (if using the web platform)

Legal Basis for Processing

Data is collected and processed under UK GDPR and Data Protection Act 2018 on the basis of:

Consent – For images and videos of identifiable individuals, especially minors.
Contract – To provide services through the app.
Legitimate interest – To operate, improve, and secure the app.

Safeguarding and Use of Media

All media (photos, videos, streams) that include minors or identifiable individuals must be:

Uploaded only with clear consent from a parent or guardian.
Revocable at any time by contacting info@ftact.com.

Managers are responsible for ensuring consent is in place before any content involving children is uploaded or streamed.

How Your Data Is Used

To deliver app features (match tracking, stats, interviews, etc.)
To display team and player data appropriately
For app maintenance and performance optimisation
For essential communications (support, updates)

Your data is never sold to third parties. Media may be featured on the app or in marketing if appropriate consent has been granted.

Live Streaming and Match Replays

Streams are securely hosted on encrypted servers.
Only paying viewers (e.g. via £2.99 match pass or £29.99 season pass) can access content.
Replays are viewable only within the app post-match.
Footage is retained only as long as required and in line with data rights.

Data Security

Encrypted login and internal communications
Role-based access control (e.g. managers cannot view unrelated teams)
Secure UK/EU hosting with daily backups
Internal audits to prevent unauthorised access

Only approved FTACT team members have access to backend systems for development and support purposes.

Retention & Deletion

We store your data only as long as needed to provide services or meet legal obligations.

Personal information is erased
Historical match data may remain anonymously for statistical use

Your Rights

Access your personal data
Correct inaccurate data
Request deletion (right to be forgotten)
Withdraw media consent at any time
Object to certain types of processing
Request transfer of your data

Contact us at info@ftact.com to exercise these rights.

Cookies and Analytics (Web Use Only)

Cookies may be used for session management or analytics
You can disable cookies through browser settings

Third Parties

If using services like payments or video hosting, those third-party platforms may handle your data. We only work with services that are GDPR-compliant.